Privacy

Introduction

Your privacy is important to us.  We may collect personal information when you carry out transactions with us on our website.  If we collect this information, we’ll tell you how the information will be used in relation to the product or service you have requested.

We only collect information that is relevant to providing our online services and only retain it to fulfil the contract relating to the purchase of your product and for legitimate business purposes.  We keep your data for the minimum time necessary.  For example, we collect your address details in order to ship your order.  We may need to transfer your information to third parties in our supply chain that provide services to us, such as postal and courier services, but do so on the understanding that they keep the information confidential and use it only for our agreed purposes.

Your information is protected by encryption whilst in transit across the internet.  You understand that if you choose to use standard email for communication with us, that this will not be protected in the same way, and we can offer no guarantees that it remains confidential whilst in transit over the internet.  Any email communication sent to us may be scanned for malicious content, including, but not limited to, viruses, network worms, trojans and other technical threats.

Processing information outside the UK

We may process your information outside the UK, due to the Cloud hosting of our website.  Our hosting provider is committed to internationally agreed privacy principles.  We use PayPal as an external service, through which we accept payment.  Please refer to the PayPal terms of service for further information.

Security

We will not send your confidential information by email unless you have chosen to communicate with us by email.

Communication with our website over HTTPS is protected by an SSLv3 certificate signed with the SHA-2 algorithm.  The CA (Certificate Authority) supports both CRL (Certificate Revocation Lists) and OCSP (Online Certificate Status Protocol) which your browser will use to determine if there is any reason not to trust the site.

Cookies

A cookie is information stored on your computer or device when you visit a website.  Cookies are used for a variety of purposes by web sites, for example to:

– Allow the website to function properly and to keep it secure

– Help us understand how people use the website and to improve it over time

– Facilitate use by remembering information you have entered previously

– Improve your experience by showing information most relevant to you

This site uses both session and persistent cookies; 7 in total which are itemised along with a description in the table below

Cookie name Type Expiry Purpose
wc_fragments_# first party HTML session cookie Session Necessary cookie to help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website will not function properly without this cookie
@@History/@@scroll|# first party HTML session cookie Session Statistics tracking of how anonymous users interact with the site.
@@History/@@scroll|# Third party (twitter.com) persisent cookie None Statistics tracking of how anonymous users interact with the site.
fr Third party (facebook.com) HTTP persistent cookie 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
impression.php/# Third party (facebook.com) pixel session cookie Session Used  by Facebook to register impressions on pages with the Facebook login button.
NID Third party (google.com) HTTP persistent cookie 6 months Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
tr Third party (facebook.com) pixel session cookie Session We use Facebook buttons to promote web site pages on Facebook.

Our use of cookies is in compliance with the UKs Privacy and Electronic Communications Regulations and other applicable privacy legislation.  If you disable or block our cookies you will not be able to login or use the shopping cart functionality of the site, but may otherwise view the site in your browser.

These cookies expire when you close your browser.First Party or Third party cookies refers to the web domain placing the cookie. First-party cookies are those set by the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than that of the website you are visiting.

Persistent cookies remain on a your device for the period of time specified in the cookie. They are activated each time that you visit the website that created the particular cookie.A session is kind of like a digital ID card; each time when you visit a website you’ll be assigned one for the duration of your visit and it will be used to identify you during your time on the site.

Sessions are unique to users.  This allows the same code to serve many users.

Applicable law

The site collects, stores and processes information in accordance with the laws of England and Wales and applicable EU regulations, including but not limited to the EU General Data Protection Regulation 2016 (GDPR).  We monitor the ongoing developments in the privacy field and will update these terms to reflect any changes at the appropriate time.

Last Updated : 25/05/2018